Product Lifecycle Management
In close cooperation with our supply chain we are constantly monitoring the availability and longevity of components in our products database. If an obsolescence issue is found, Interay Solutions proactively locates alternative components and verifies the functionality of the end product to prevent delays in deliveries of production batches. In rare cases however a partial redesign of the product may be necessary. Upon request, we can provide a guarantee for manufacturability for products for 5 up to 15 years, even when they’ve not been originally designed by us. This should give our customers peace of mind during the entire lifecycle of a products.
As technology is moving forwards quickly and connectivity is increasingly present in smart products, existing devices may also require software updates to ensure it stays functioning as intended and is secure. We can provide our customers with software updates over the lifecycle of products to resolve security issues or even upgrade functionality in the field.